Apparatus Service Department

The How and Why of the BEST apparatus service in Western New York

We are capable
Our Apparatus Service Team has been with Churchville for a combined 60+years.Not only are they experienced; they are also well trained. We spare no expense to ensure they have completed all available Pierce and component manufacturer training that is available to us.  Simultaneously, they follow the ASE/EVT Program and attend Hale & Waterous schools as needed.  Our seasoned and professional crew is supported by the management and marketing efforts of an energetic Service Manager as well as a customer focused, expedient Parts Manager.  The service capabilities we bring to Western New York are second to none.

We are reliable
Every individual on our FireFleet^TM Service Team understands the demands placed on fire fighting equipment and knows that a truck out of service is an emergency.  With two service vehicles ready to roll, we can respond to any emergency breakdown in our Pierce Territory in a matter of two hours or less. Our customers can reach us 24/7/365 by calling our office.  After hours, our system will direct you to an answering service where you can speak with a live operator and your emergency becomes our emergency.

We are efficient.
A Well trained staff and a quick response to emergencies is efficient, but our efficiency doesn’t stop there.  We have built sophisticated internal systems for parts ordering, communications, inventory control and billing.  We continually raise the bar and willingly make investments in technology that have benefits for Churchville and our customers.  In seconds, we can look up and provide information on 150 different fields of information on our new Pierce deliveries and we’re building a similar data base on non-Pierce trucks too.  Does it get more efficient than that?

What We Do:

• Preventative maintenance
• Pump Tests as per NFPA Standard 1911
• Complete pump overhaul, repair and replacement, We service all manufacturers including Hale, Waterous, Darley TwinFlo, John Bean, Barton American and FMC
• Valve Diagnosis, adjustment, overhaul, repair and replacment
• Water tank repair and replacement
• Brake repair; hydraulic, air, and ABS
• Aerial inspections and testing as per NFPA Standard 1914
• Ground ladder testing as per NFPA Standard 1932
• Hydraulic service; hoses, cylinders, and outriggers
• Welding; structural, MIG, TIG, aluminum and stainless
• Custom metal fabrication
• Lighting; installation and upgrades to LED's
• Electrical repairs
• Equipment mounting and fabrications to meet your needs. See our NEW fabrication page for ideas, or call us!
• Hose bed covers installed and fabricated to meet the ammendment to NFPA Standard 1901.15.10.7
• Portable and skid mounted pumps
• Custom lettering and striping
• Seat repair
• Compartment refurbishing
• Collision repair
• Partial and complete apparatus refurbishment
• NYS heavy duty inspections.

Where we are:

With 2 location and a mobile fleet trucks, we are your apparatus service professionals. We operate a service center in Churchville, NY It is a 5 bay facility that include our fabrication shop, 30 ton lift and indoor pump testing pit. Our second service center in Tonawanda, NY is a 6 bay facility with a 30 ton Hetra 4 post mobile lift system.  We also operate 3 mobile fleet service vehicles that are equipped to repair and maintain your apparatus shop anywhere.

Who we are:

John Alfieri, Apparatus Division Service Manager
Extension 236
Cell Phone: 585-259-8056

Over 18 years experience in the fields of automotive, heavy duty,driveline, tools and equipment and paint and body equipment.
Includes 10+ years experience in sales
Includes 10+ years experience in management.
Chief of the East Rochester Fire Department.

Jim Woods,  Apparatus Parts Manager
Extension 233

Over fifteen years experience in heavy truck, diesel, transmission and fire apparatus industries.  Product experience includes Detroit Diesel, Allison Transmissions, Hale and Waterous Pumps, Bendix air systems and Akron Valves.
Member of the Conesus Fire Department

Bill Plaisted, Apparatus Service Technician

Over 27 years experience as a mechanic. Includes 22+ at CFEC.
Training Includes:  multiplex, command zone update, aerial maintenance, chassis electrical, 4 EVT’s, 2 ASE’s, bendix air brake, DDEC II, Waterous, Hale.
Member of the Stafford Fire Department.

Len Lounsbury, Apparatus Service Technician
Cell Phone: 585-259-9108

Over 23 years experience as a mechanic and welder.
Includes 8+ years of welding and fabricator.  
Includes 8+ years of automotive repair.
Includes 14+ years at CFEC.
Training Includes:  multiplex, aerial maintenance, chassis electrical, 2 EVT’s, bendix air brake, Waterous, Hale.
Member of the Perry Fire Department.

Ryan Lokken, Apparatus Service Technician

Over 26 years experience as a mechanic.
Includes11+ years at CFEC.
Includes 18+ years of automotive and light truck repair, farm machinery.
Training Includes:  AAS and BT Ag. Engineering, multiplex, 4 EVT’s, bendix air brakes, power steering, ABS systems.

Over 23 years experience as a mechanic.

Includes 8+ years at CFEC.

Includes 19+ years of automotive and light truck repair, logging equipment and heavy duty trucks.

Training Includes:  Level 2 EVT technician, ASE Master heavy truck technician, aerial maintenance, chassis electrical,  sky products, bendix air brake, hydraulic brakes, power steering, ABS systems.

Fred Eickhoff, Apparatus Service Foreman

Over 23 years experience as a heavy truck mechanic specializing in brake foundations suspensions. Fred is also a skilled autobody technician.Training Includes:  Midland Air Systems, Bendix air brake, ABS, A/C and Spicer driveline.
Member of the Perry Fire Department.

Brett Lesser, Apparatus Service Technician
Cell Phone: 716-560-0789

Over 25 experience as a mechanic specializing in fire apparatus service.
Training Includes:  EVT technician, aerial maintenance, chassis electrical, bendix air brake, hydraulic brakes, power steering, ABS systems, DDEC Electronics, Pierce Command Zone Electronics, Waterous Pump School, Class1 multiplexing., Weinman Hyd. pump School. Member of EVTA.
Member of the Main -Transit Fire Department.

Bob Mathewson, Apparatus Service Technician

RJ Kantowski, Parts Department
Extension 231

Over 14 years in the automotive and heavy duty parts field. Member of the LeRoy Fire Department

Adam Vogler, Apparatus Serivce Technician

Jessie Dunshie, Apparatus Service Technician

Mark Keem, Apparatus Service Technician

Barb George, Apparatus Service Secretary

With over 18 years of customer service experience, Barb is the glue that keeps this team together. Barb handles all customer invoicing, reminder letters and Pierce Manufacturing warranty claims.

To inquire about Apparatus Service, contact John Alfieri, 585-293-1688 Apparatus Division Service Manager.